1) Data controller

This website is managed by:
 

TTNX BV
Zwaluwenstraat 2, 1830 Machelen, België
CBE: BE0556671914
E-mail: [email protected]

TTNX BV is the controller for the processing of personal data via this website.
 

2) What personal data do we process?

Depending on your use of the website, we may process the following data:

• Contact details:
  • name, email, phone number, company name (if you provide it)
• Content of messages:
  • information you enter in a contact/quote form or send via email
• Technical data:
  • IP address, browser and device data, time and data about website use  

3) Purposes

We process personal data to:

• answer your questions and communicate with you;
• enable quotes, appointments, and services;
• perform administration and customer management;
• secure the website and our systems and prevent misuse;
• comply with legal obligations (e.g., accounting).

4) Legal basis

The processing is based on:

• the performance of a contract or pre-contractual steps (e.g., quotation request);
• legitimate interest (e.g., security, basic management, and improvement of our services/website);
• legal obligation (where applicable);
• consent (only when specifically requested, and always revocable).

5) Sharing data

We only share personal data when necessary for the above purposes, e.g. with:

• IT and hosting service providers;
• communication/CRM/support tools (if used);
• professional advisors (e.g. accountants) where relevant;
• government agencies when we are legally obliged to do so.
   

Where third parties act as processors, we make appropriate agreements and expect appropriate security measures.

6) Transfer outside the EEA

If personal data is processed outside the European Economic Area (e.g. by certain suppliers), this will only be done with appropriate safeguards in accordance with the GDPR.

7) Retention periods
 

We do not retain personal data longer than necessary for the purpose for which it was collected, unless a longer retention period is required by law.
 

8) Your rights

You may (under certain conditions) request:

• access, correction, deletion;
• restriction of processing;
• objection to processing (e.g. on the basis of legitimate interest);
• data portability (where applicable);
• withdrawal of consent (if applicable).

Requests can be sent to [email protected]. We ask for proof of identity to prevent abuse.
 

9) Changes

You can also submit a complaint to the Belgian supervisory authority:
Data Protection Authority (GBA/APD)
https://www.gegevensbeschermingsautoriteit.be

10) Wijzigingen

The most recent version of our privacy policy is always available on this page with an updated date.

LAST UPDATED: JANUARY 2, 2026